What should you say to a surveyor if you do not know the answer to a question?

When faced with a situation where you do not have the answer to a surveyor's question, indicating that you are unsure but can find out demonstrates a willingness to assist and a commitment to accuracy. This approach reflects a professional attitude, showing that you value the inquiry and are dedicated to providing the asker with the correct information rather than making assumptions or guesses. It also conveys a sense of responsibility for providing quality care and maintaining compliance with regulations, which is essential in a healthcare environment.

Saying that you can find out implies that you are resourceful and willing to engage further in the discussion, which can help establish a rapport with the surveyor. Being proactive in seeking the correct information can enhance the credibility of your role within the organization and align with the standards expected in healthcare practices.

While other options may suggest alternative approaches, the chosen response emphasizes a blend of honesty and initiative that is particularly valued during assessments or evaluations.